We design the Services with data minimisation as a core principle, particularly
because Fluvsies
Academy is intended for children. We do not knowingly collect children’s full names, precise
addresses, or direct contact details.
Parents or legal guardians may voluntarily provide contact information, such as an
email address or
phone number, when contacting us with questions, requests, or support inquiries. This information is
used solely for responding to the communication and for no other purpose unless expressly permitted.
If a child under the age of 13 in the United States or under the age of 16 in the European Union
contacts us directly and follow‑up communication is required, we will request the email address of a
parent or legal guardian and notify them that their child has contacted us. Where required by law,
we will seek parental consent. If such consent is not obtained within a reasonable period, the
relevant personal data will be deleted.
We do not collect precise location data. However, we may automatically process
general location
information, such as city‑level or country‑level data, derived from technical indicators when the
Services are used. This information is used for legal compliance, security, and high‑level usage
analysis.
When you use the Website or the Services, we may automatically collect limited technical
data. This
may include an IP address processed in a truncated or pseudonymised form, device or advertising
identifiers, operating system information, device type, screen resolution, and language settings.
This data is used strictly for internal operational purposes, including security, functionality, and
service improvement.
We also collect aggregated and anonymised usage data relating to how the Services
are used, such as
session duration, feature interaction, and general usage trends. This data does not identify
individual users and cannot reasonably be used to do so.
In some cases, users may be invited to voluntarily provide age or age‑range
information through
optional surveys. This information is anonymised, is not linked to individual users, and is not used
for advertising, profiling, tracking, or identification purposes.
We do not collect or store payment card details or other financial information.
Payments, where
applicable, are processed by third‑party platforms such as the Apple App Store, Google Play Store,
or Stripe, in accordance with their own terms and privacy policies.
We do not knowingly collect special categories of personal data, including data relating to health,
racial or ethnic origin, religious or philosophical beliefs, political opinions, or sexual
orientation.